{"id":373,"date":"2022-03-25T22:03:18","date_gmt":"2022-03-25T22:03:18","guid":{"rendered":"https:\/\/manceraparfums.ae\/en\/?page_id=373"},"modified":"2022-03-25T22:12:34","modified_gmt":"2022-03-25T22:12:34","slug":"return-and-exchange","status":"publish","type":"page","link":"https:\/\/manceraparfums.ae\/en\/return-and-exchange\/","title":{"rendered":"Return and Exchange"},"content":{"rendered":"<header class=\"page-header\">\n<h1 style=\"text-align: center;\">Return and Exchange<\/h1>\n<\/header>\n<section id=\"content\" class=\"page-content page-cms page-cms-2\">\n<div class=\"text-xs-center\">\n<p style=\"text-align: left;\"><strong>Policy:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li>You can return or exchange the items online within 7 days from the date of receiving your shipment.<\/li>\n<li>The product must be returned in its original packaging (in its transparent layer), complete, in perfect condition with its original purchase invoice.<\/li>\n<li>In case of receiving a faulty item, we guarantee to exchange it (only the pump of the product is not primed)<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>Shipping cost:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li>The customer will have to cover the fees for the exchange\/return orders.<\/li>\n<li>The fee 25 AED.<\/li>\n<li>Cash on delivery charges SAR 10 will be deducted from the refund<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>Policy for promotions, discounts, and promo code:<\/strong><\/p>\n<p style=\"text-align: left;\">Please review it on our website during the period of promotions, discounts, and promo code.<\/p>\n<p style=\"text-align: left;\"><strong>Returns process: <\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li>Send an email to reach us@manceraparfums.ae with the following:<\/li>\n<li>Order number<\/li>\n<li>Product number<\/li>\n<li>Product name<\/li>\n<li>Product Price<\/li>\n<li>Request (Return or Exchange)<\/li>\n<li>New items<\/li>\n<li>The reason<\/li>\n<li>Indicate the suitable pickup time (Date and time 9am to 5pm)<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Note: If the payment is cash on delivery, please provide us with the full bank details<\/p>\n<ul style=\"text-align: left;\">\n<li>We will review your request and will send you the Airway bell (Return shipment number) through E-mail within 48 hr.<\/li>\n<li>When the shipping company received the item\/s, we will start the refund or make the exchange.<\/li>\n<li>If the payment credit card the refund will be to your card (will take 4 to 14 days from the submit)<\/li>\n<li>If the payment cash on delivery the refund will be to your bank account (will take 4 to 14 days)<\/li>\n<\/ul>\n<p style=\"text-align: left;\">For any other questions regarding online shopping, please send an email to reachus@manceraparfums.ae or WhatsApp +97165429294 (link click here) from Sunday to Thursday &#8211; 10am to 5pm UAE time.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/section>\n<p style=\"text-align: left;\">\n","protected":false},"excerpt":{"rendered":"<p>Return and Exchange Policy: You can return or exchange the items online within 7 days from the date of receiving your shipment. The product must be returned in its original packaging (in its transparent layer), complete, in perfect condition with its original purchase invoice. In case of receiving a faulty item, we guarantee to exchange [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-373","page","type-page","status-publish","format-standard","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/pages\/373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/comments?post=373"}],"version-history":[{"count":5,"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/pages\/373\/revisions"}],"predecessor-version":[{"id":378,"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/pages\/373\/revisions\/378"}],"wp:attachment":[{"href":"https:\/\/manceraparfums.ae\/en\/wp-json\/wp\/v2\/media?parent=373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}